pko7 Privacy Policy

Introduction

pko7 ("pko7", "we", "us", "our") operates the online casino and sports betting platform accessible at pko7.net (the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the pko7 Platform ("you", "your", "User"). This Privacy Policy describes how pko7 collects, processes, stores, shares, and protects your personal data in connection with the provision of the pko7 Platform and related services.

By registering a pko7 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you must not use the pko7 Platform.

This Privacy Policy should be read alongside the pko7 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

Data Controller

pko7 is the data controller responsible for personal data collected through the pko7 Platform. pko7 operates under an international gaming licence and processes personal data in accordance with the data protection requirements of its licensing jurisdiction.

For all privacy-related queries, data access requests, or data deletion requests, please contact the pko7 Data Protection Team at [email protected] with the subject line "Privacy – Data Request".

Data We Collect

pko7 collects the following categories of personal data from users of the Platform:

Category	Examples	Collection Point
Identity Data	Full name, date of birth, national identity card number, passport number	Registration, KYC verification
Contact Data	Mobile number (03XX format), email address, city of residence (e.g. Lahore, Karachi, Islamabad)	Registration, account settings
Financial Data	JazzCash wallet number, Easypaisa number, bank account details (HBL, UBL, Meezan, Bank Alfalah), USDT wallet address, transaction history in PKR	Deposits, withdrawals, KYC
Technical Data	IP address, device type, browser version, operating system, session tokens, login timestamps	Automatic — platform access
Usage Data	Games played, bets placed, stakes, winnings, session duration, product navigation patterns	Automatic — platform use
Communications Data	Live chat transcripts, support email correspondence, complaint records	Customer support interactions
Verification Documents	CNIC scan, utility bill, payment method confirmation	KYC document upload

pko7 does not collect sensitive personal data (such as biometric data, health data, or religious information) except where strictly required by KYC regulatory obligations, in which case such data is handled with additional security controls and is not used for any commercial purpose.

Legal Basis for Processing

pko7 processes your personal data on the following legal bases, depending on the specific processing activity:

• Performance of Contract: Processing necessary to operate your pko7 account, process deposits and withdrawals, and deliver the games and betting services you have requested.
• Legal Obligation: Processing required to comply with pko7's obligations under its international gaming licence, including KYC identity verification, age verification, anti-money laundering (AML) checks, and responsible gaming monitoring.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, technical troubleshooting, and internal analytics — where these interests are not overridden by your data protection rights.
• Consent: Where pko7 sends you promotional communications about bonuses, new games, or special offers, such communications are sent on the basis of your explicit consent at registration. You may withdraw this consent at any time from your account notification settings.

How We Use Your Data

pko7 uses the personal data it collects for the following purposes:

• To create, verify, and maintain your pko7 account, including age verification (18+ enforcement) and identity verification.
• To process PKR deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT, and to process withdrawal requests back to verified payment methods.
• To comply with AML and KYC obligations under pko7's international gaming licence, including transaction monitoring and suspicious activity reporting where legally required.
• To deliver the gaming and betting products you access — including cricket betting markets, live casino, slots, keno, and racing — and to personalise the Platform experience.
• To detect and prevent fraud, account sharing, multi-accounting, bonus abuse, and use of automated software on the pko7 Platform.
• To operate responsible gaming tools including deposit limit monitoring, loss limit enforcement, cool-off periods, and self-exclusion.
• To communicate with you regarding your account, transactions, security alerts, and — where you have consented — promotional offers from pko7.
• To maintain platform security, diagnose technical issues, and improve the performance and features of the pko7 Platform.

Data Sharing

pko7 does not sell your personal data to third parties. pko7 may share your personal data with the following categories of recipients where necessary:

• Payment Processors: JazzCash, Easypaisa, and banking partners require sufficient transaction data to process PKR deposits and withdrawals. Data shared is limited to what is technically required to complete the transaction.
• Identity Verification Providers: Third-party KYC and AML screening services may process identity documents and transaction data as part of pko7's compliance obligations.
• Game Software Providers: Casino and sports betting software providers may receive anonymised technical session data necessary to deliver and audit their products on the pko7 Platform.
• Regulatory and Law Enforcement Authorities: pko7 may disclose personal data to regulatory bodies, law enforcement agencies, or licensing authorities where required by applicable law, court order, or gaming licence obligations. pko7 will notify affected users of any such disclosure where legally permitted to do so.
• Technology Service Providers: Cloud hosting, cybersecurity, customer support software, and analytics providers may process personal data as data processors acting under pko7's instructions and under contractual data protection obligations.

All third parties with whom pko7 shares personal data are contractually required to implement appropriate technical and organisational security measures and to process such data only for the specified purpose.

Cookies and Tracking Technologies

pko7 uses cookies and similar technologies (including local storage and session tokens) on the Platform for the following purposes:

• Strictly Necessary Cookies: Session authentication tokens, security cookies, and load balancing cookies required for the Platform to function. These cannot be disabled.
• Functional Cookies: User preference cookies (language settings, last-played games, remembered username) that improve your pko7 experience across sessions.
• Analytics Cookies: Aggregated, anonymised usage data that helps pko7 understand which Platform features are most used and where technical improvements are needed. No individual user is identified in analytics reports.

You may manage non-essential cookies through your browser settings. Disabling functional cookies may affect Platform features such as session persistence. Strictly necessary cookies cannot be disabled without preventing Platform access entirely.

Data Retention

pko7 retains personal data for the following periods, after which data is securely deleted or anonymised:

• Active Account Data: Retained for the duration of your pko7 account and for 5 years following account closure, in compliance with gaming licence record-keeping requirements.
• Transaction Records: Financial transaction data including PKR deposits, withdrawals, and bet history is retained for 7 years from the date of the transaction, in compliance with AML record-keeping obligations.
• KYC Documents: Identity verification documents are retained for 5 years following account closure, in compliance with anti-money laundering regulations.
• Customer Support Records: Support communications are retained for 3 years from the date of the interaction.
• Technical Logs: IP addresses and session logs are retained for 12 months and then automatically purged.

Your Rights

Subject to applicable data protection law and pko7's legal obligations under its gaming licence, you have the following rights in relation to your personal data held by pko7:

• Right of Access: You may request a copy of the personal data pko7 holds about you by contacting [email protected] with the subject "Privacy – Data Request". pko7 will respond within 30 days.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Most account contact data can be updated directly in account settings.
• Right to Erasure: You may request deletion of your personal data. Note that pko7 is required to retain certain data (transaction records, KYC documents) under its gaming licence and AML obligations — these records cannot be deleted before the legally required retention period expires.
• Right to Restriction: You may request that pko7 restrict processing of your personal data in certain circumstances, such as while a data accuracy dispute is under review.
• Right to Data Portability: Where processing is based on consent or contract performance, you may request that pko7 provide your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. Note that objection to such processing may result in account closure if pko7 cannot fulfil its compliance obligations without it.
• Right to Withdraw Consent: Where processing is based on consent (e.g. marketing communications), you may withdraw consent at any time from account notification settings without affecting prior processing.

Security

pko7 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the pko7 Platform.
• Encrypted storage for all identity documents, financial data, and account credentials at rest.
• Role-based access controls ensuring that pko7 staff can only access personal data to the extent necessary for their specific role.
• Optional two-factor authentication (2FA) for all user accounts. pko7 strongly recommends enabling 2FA from account security settings, particularly for users accessing pko7 on shared devices or public networks in Lahore, Karachi, or Islamabad.
• Regular penetration testing and vulnerability assessments by independent third-party security firms.

Despite these measures, no internet transmission or electronic storage system can be guaranteed to be 100% secure. You access the Platform at your own risk and are responsible for maintaining the security of your own device and pko7 account credentials.

Children and Minors

The pko7 Platform is strictly intended for adults aged 18 and over. pko7 does not knowingly collect personal data from individuals under the age of 18. If pko7 discovers or is notified that personal data has been collected from a minor, that account will be immediately closed, all data will be securely deleted, and any balance will be forfeited in accordance with pko7's Terms and Conditions. If you believe a minor has registered on the pko7 Platform, please contact [email protected] immediately.

Changes to This Privacy Policy

pko7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, gaming licence requirements, or Platform operations. When material changes are made, pko7 will notify registered users via a prominent notice on the Platform or by email. The revised Privacy Policy will display the updated effective date at the top of this page. Continued use of the pko7 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

Contact

For all privacy-related questions, requests, or complaints regarding the processing of your personal data by pko7, please contact:

• Email: [email protected] — Subject: "Privacy – [Your Request Type]"
• Live Chat: 24/7 via your pko7 account dashboard

pko7 will acknowledge data requests within 5 business days and provide a substantive response within 30 days of receipt. For complex requests, pko7 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

// This Privacy Policy was last reviewed and updated in January 2026. pko7 — pko7.net